Parcel Patch
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For sellers shipping 50+ orders a month

Stop writing off
broken packages.
Carriers owe you.

Every damaged or lost shipment is a reimbursable claim. Most sellers never file them — the process takes two hours per incident across three different carrier portals. Parcel Patch does it automatically, in minutes.

$180+

average UPS damage claim payout

2 hrs

saved per claim, filed manually

3 carriers

UPS, FedEx, and USPS supported

How it works

Three steps from setup to reimbursement. You don't touch a carrier portal.

01

Connect your carrier accounts

Link your UPS, FedEx, and USPS accounts. Parcel Patch reads your shipment history and flags every package that qualifies for a claim.

02

We build the case

Damage documentation, invoice values, tracking records — Parcel Patch assembles the claim package exactly the way each carrier requires it.

03

Claims go out, money comes back

Parcel Patch submits on your behalf and tracks the status. When the carrier approves, the reimbursement goes straight to your account.

Built for the people carriers ignore

Big retailers have dedicated logistics teams to fight these battles. Everyone else just absorbs the loss.

Etsy, Shopify & Amazon sellers

You ship handmade goods or private-label products. When a package arrives crushed, you refund the buyer and eat the loss. Parcel Patch recovers it.

Small fulfillment operations

You handle fulfillment for multiple brands. Damage claims are your responsibility, but the manual process doesn't scale. Parcel Patch does.

Anyone who's stopped trying

You know claims are possible. You've started one, hit the carrier portal's fifteen-step process, and given up. Parcel Patch is for that exact person.

Get early access

We're rolling out to sellers in batches. Add your email and we'll reach out when your spot is ready — no spam, just a heads-up when it's your turn.